General
Do you have a catalog?
No. Currently, we have a 'virtual' catalog. In order to ensure that our customers have access to the most current styles, prices, sizes, and overall selection, we do not publish a catalog that you may purchase directly from. Plus, with all the styles that we carry, a catalog would be as big as a phone book! Feel free to contact us if you are looking for something specific and can’t find it!
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Are there AthleteOriginals.com gift certificates and/or gift cards?
Not right now, but we are working on getting these made for you!
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My email address has changed. How do I update this information to my current account?
You are welcome to update your e-mail address by logging in to your account online. The best way to do this is to take the following steps:
- Visit the website and click on "My Account" in the upper right-hand corner of the page.
- Log in to your account by typing your previous e-mail address and password.
- Once logged in, click on "Edit" under contact information in the middle of the page.
- Type your new e-mail address.
- Click "Save”.
- Your e-mail will be updated.
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How do I unsubscribe from any of your mailing lists?
If you would like to be removed from our mailing list, please email us at [email protected] and one of our customer services representatives will unsubscribe your email address.
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Do you offer Live Chat support?
Not right now! If you need to speak with someone just email us! [email protected]
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How long does it take to process an order?
Athlete Originals processes orders Monday through Friday 9 a.m. to 5 p.m. It generally takes 2-3 business days to process and ship an order.
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